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General Policies
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Payment Terms
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Privacy
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Shipping
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Guarantees & Returns
General
Policies and Terms of Use
All users agree that all access
and use of www.herbsnbirds.com and its content is at your
own risk. Herbs 'n Birds will not be liable for any
damage arising out of your access, use, or inability to
use www.herbsnbirds.com, or any errors or omissions in
the content thereof.
The
information and stories on this site are not meant to
diagnose or prescribe for you or your pets. If you or
your pets have a medical problem consult the proper
medical doctor or veterinarian. The ideas and information
on this site have not been endorsed or approved by the
FDA. In no event shall Herbs 'n Birds be liable for any
damages whatsoever resulting from any action arising in
connection with the use of this information or its
publication, including any action for infringement of
copyright or defamation. The decision to use, or not to
use, any information is the sole responsibility of the
reader. Opinions expressed here are those of individual
contributors. This web site does not verify or endorse
the claims of contributing writers.
Please be aware that
most of the images and content are copyrighted either by
Herbs 'n Birds or by other parties and used by Herbs 'n
Birds with their permission. Do not take, or use, content
or images without permission.
Payment
Terms
Payment is required at
the time the order is placed. We accept Visa, MasterCard,
Discover, AmEx through PayPal payments. Checks and money orders can
be mailed to:
Herbs 'n Birds
Margaret Ropp
305 13 Street SW
Little Falls, MN 56345
Privacy
I will not knowing sell
or trade your personal information. The information I
collect may be used to contact you regarding your orders,
have your orders shipped, inform you of specials, or
other necessary information or if the law warrants such
disclosures.
Shipping
The shipping rates you see in the
shopping cart are estimates. When you purchase heavy items the shipping
rates may look extremely high, however rates vary according to many
factors such as weight, size of the package, and the destination
address. You will only be charged actual shipping rates + $1.25 for
packaging costs OR what the cart reads which ever is less. (excluding
shipments out of the 48 states)
I ship most Avian
Products using the United States Postal Service. Pet
supplies, Flint River Ranch products, Healthy Pet Net
products, Herbalife items, and Young Living Essential
Oils may be shipped through an alternate carrier such as
UPS or FedEx.
If it will save you money on shipping,
larger and/or heavier orders may be shipped UPS.
Flint River Ranch shipping is included in
the prices for items over $9.00
Returns
– General Information
- We will not accept
any return after 30 days from date of purchase
- If you qualify for
a refund, you will receive your refund in the
same manner in which you paid.
- No shipping charges
will be refunded. You are also responsible for
the shipping charges to return your items.
- Contact us before
making any returns to ensure proper credit.
Avian Products
You may return most
items for any reason, within 30 days for a full
credit or refund (does not include shipping charges)
It must be unopened, unused and in its original
packaging (must be in re-sellable condition). Please call
or e-mail us before sending the return. If we no
longer carry the item we may not accept your return.
Herbalife Products
Herbalife carries a
30-day money-back guarantee on their products (not
including shipping)
To receive a refund
you must;
- Return the
original containers the product came in empty
or not
- Return your
receipt
- Fill out a form
completely and include with your
shipment…Contact us for the form.
These items must be
received within 30 days of your order to qualify for
a refund. Your actual refund will take from 6-8 weeks
depending on confirmation from Herbalife’s
Return Department.
Young Living
Essential Oils
Young Living has a
30-day money-back guarantee. To receive your refund
you must complete the Product Return Form included in
your shipment, a copy of the packing slip, and a
Return Merchandise Authorization Number.
Flint River Ranch
Product must be
returned prepaid to Flint River Ranch within 30 days
of purchase.
Healthy
Pet Net
If for any reason a
Customer who purchased product directly from a Field
Representative is dissatisfied with any HealthyPetNet
product, he or she may return that product within 30
days for a replacement, exchange or a full refund of
the purchase price, less shipping. (However, if the
customer cancels the order within three business
days, the refund must include shipping).
If for any reason a
Customer who purchased product through HealthyPetNet
is dissatisfied with any HealthyPetNet product, he or
she may return that product within 30 days, for a
replacement, exchange, merchandise credit or a full
refund of the purchase price. Original shipping will
be deducted from the refund.
For
other items, or if you're not sure if your order is
returnable, contact us for directions.
*These
policies are simply a guideline. We reserve the right to
change these at any time without notice.
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